Third-party call centers always suffer the same problem... being cheap. - Recensione dipendente - Customer Service Supervisor presso PFSweb

3,0
14 gen 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Small enough and growing fast enough to provide advancement opportunities.

Svantaggi

Cheap contracts with their clients wins business, but means that the pay rate for agents is VERY low. Some of the contracts do not include paying for training or management, so the company skimps on both, leaving too little support for agents.

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5,0
16 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is second-to-none in the eCommerce fulfillment operations landscape. Additionally, the people, culture, and tech/operational capabilities are all what make it an incredible company; and easy to sell for...hands down.

Svantaggi

Truly, I cannot think of anything negative.

1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

it is better than being unemployed

Svantaggi

low quality job with low wages and no insurance coverage because you cannot afford it

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