Say Goodbye to Remote Work Benefits - Recensione dipendente - Marketing presso PNC Financial Services Group

1,0
23 giu 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good 401k match Pension Strong stable company Daily improvements to technology to benefit customers and employees Great tools for employees (Skype phone/instant messaging, headsets, etc.)

Svantaggi

The marketing department has drastically changed the work from home policy. Employees who worked remotely for two or more days per week now have to be present in the office a minimum of four days per week. And if you can work from home one day a week, it cannot be on a Monday or Friday. Some employees will not be able to afford added costs to commute, pay for childcare, wardrobe costs, etc. This benefit removal means more hours commuting and being away from family and after school family activities, and was a benefit that contributed to most employees staying with the company (just read the reviews on Glass Door). The company is no longer one of the best places to work for working mothers/fathers. It’s shocking how a company which is so focused on employee engagement has taken such a drastic reversal on a benefit that was so important for the health and wellness of employees.

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5,0
21 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Svantaggi

Working with the public. Sometimes high stress depending on the customer.

2,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Svantaggi

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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