Not that great... - Recensione dipendente - Customer Service Agent presso PODS

Don't believe the hype about free food. It pretty much was loafs of bread and jars of peanut butter and jelly. A lot of preassure with regards to call time management. Basically, they want you off the call as quickly as possible, regardless of whether or not the customer understands or is happy with the service. Their idea of "providing world-class customer service is a joke. Training doesn't make sense. SO much time is spent on training for sales and very little for your job function as a customer service agent.