Good pay...but don't expect anything else. - Recensione dipendente - Senior Customer Service Associate presso PacifiCorp

2,0
17 ago 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is better than most other call centers. Guaranteed 40 hour weeks, very few layoffs. Ergonomic workstations.

Svantaggi

Mandatory overtime, sometimes with no notice. Little to no flexibility in scheduling - you are expected to be flexible but the company itself refuses to. Very structured, constructive criticism or input is not welcomed. Management is top down. Management threatens employees with "insubordination" if you question processes. Little to no appreciation for front line employees. Little ongoing training.

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5,0
28 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Enjoy the job and people

Svantaggi

Hugher leadership is vague with changes

1,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The employees that actually and actively do work and come together.

Svantaggi

This company promotes bullying and has zero work life balance, they basically have reverted back to the 50s in relation to office first policy! So equated and behind the generations. The CEO Darin Carroll of Pacificorp was on a zoom call saying how he dislikes WFH as he was obviously at home on the call, you just can't make this stuff up, VPs quit and they turn around and get promoted because no one wants to work for a culture of favoritism and bullying!

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