Vantaggi
Not much but helping injured workers.
Svantaggi
Pay, lack of support, and lack of respect. Here is the reality we are working with every day: everyone in the Claims and Trauma Clinical Management CSC/CSA departments are underpaid so drastically that many individuals cannot live alone, cannot pay student loans, and overall cannot afford living in the California Bay area. When CSC's need help and support it is often overlooked because there is so much work and not enough of support for us. We are under paid by at least $4 an hour relative to cost of living AND the work that we put into the company within our DAILY job duties. Paradigm does not support us as individuals, does not invest in us in anyway, and does not care about our future. Paradigm refuses to give the activity committee money for anything. There is a massive lack of incentive for the CSC's in every way within Paradigm. It takes a CSC 12 months to fully be trained and it always feels like Paradigm doesn't care about the work we put into contracts, budgets, managing signed contracts, closing contracts, and so much more. No one in the company knows what each other's jobs entail. It is offensive when DCS', NWM's, and DKA's think we are on the phone all day and that is it, when they wouldn't be able to sell contracts without the budgets WE build. They wouldn't have customers if it wasn't for us because WE administratively manage ALL cases. CSC's do a little of everyone's job (admin/clinical/contracting/budgets/legal/etc) ON TOP of our regular job duties, yet we get paid so little and remain unheard by ALL upper management. Where is the incentive when upper management wants more money for themselves by buying other companies, yet refuse to fix issues within Paradigm? Talk about leaving us with a low morale.