Not the company it used to be - Recensione dipendente - Customer Service Representative presso PayPal

Micromanaging, zero job security, and terrible structure. PayPal continuously creates and offers new features and provides little to none training. They make huge changes like laying off a whole team that is very valuable to assisting customers but provide zero alternatives now that they are gone. Consistently feels like we are being set up for failure. The company used to be good to work for but not anymore. Have to take abuse from customers and all the company cares about it money and not you as an employees experience or the customers.