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      Pearson

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      Recensioni su Pearson

      Call Center - Recensione dipendente - Customer Service presso Pearson

      4,0
      24 giu 2010
      Customer service
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Excellent benefits and room for advancement. Communication from supervisory staff on performance is prompt and detailed. Faculties are very comfortable to work in.

      Svantaggi

      Very structured environment, as most call centers are. Attendance policy is held to the stickiest letter of the law. Work is done from scripting with little or no variance at all permitted. Multiple clients and varied rules to learn and observe can get confusing.

      Esplora altre recensioni su Pearson

      5,0
      20 mag 2026
      Test center administrator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      > Good flexibility and work enviornment

      Svantaggi

      > Hours force you to stay late sometimes

      2,0
      11 giu 2026
      Scoring supervisor
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      When a project goes according to plan you can work with some great people and make decent money.

      Svantaggi

      Bad behavior is tolerated when you have a weak team member. They are allowed to remain on payroll, even if they do not effectively contribute. The burden is often placed on the team members willing to pick up the slack. Promotions are not given to the most qualified. They are randomly assigned. There are some horrible scoring directors as a result.

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