Vantaggi
Great pay and benefits Great teams and people Very open to training and working with you to reach your goals There is a wide-range of personalities in management but my best experiences were with the ones who really cared about the company culture and making sure talent was recognized. Those leaders usually asked others what goals they had for themselves and made sure to make a note that their careers at Peloton didn't have to stop at the customer facing end.
Svantaggi
Internal Hiring can take forever to get back to you on open positions and the internal job board often has spots that are already filled still posted, leading to long waiting periods just to hear the job is already filled. The job can get old very quickly, especially being on the front facing end with customer service. Even with more technical positions like hwsw, the routine can catch up with you especially when you're trying to excel in your position in hopes of moving to a higher level team or management.