Mostly Good - Recensione dipendente - Customer Service Coordinator presso Penguin Random House

super friendly work environment, very understanding, very fun

in consumer marketing department, a large number of people work remotely

• Caring people. Psychological safety is emphasized by people at every level. I feel like leadership at each step of the reporting chain is very approachable and transparent. • Great work/life balance. • There is a lot of openness to trying new technologies or doing different things for such a large and established organization. There is very little "trend chasing," it's more like you're listened to. As the CEO started out as a technologist, he has a realistic view of what new tools (including, but not just, AI) can do for us. • Informal, especially for a company created by the merger of two nearly-100 year old publishing firms and was recently acquired by a nearly-200 year old company. • Company supports learning and development. • Free books! • I care greatly about the company's mission and it's clear how my work impacts the company's ability to execute on it. • Things often move slowly, which is both a pro and a con.

• Pay and insurance are very average, but I can live with that. This is a much bigger con for employees whose jobs require them to be on-site, especially in e.g. London and New York. • Said learning and development seem to have a ...deliberate pace. While this is fine and what I wanted, other tech people coming in from more "tech-y" organizations mightn't gel with it. • Things often move slowly, which is both a pro and a con.