Service Advisor - Recensione dipendente - Service Manager presso Pep Boys

5,0
4 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This was an excellent place to start learning about the differences of each vehicle while understanding the needs of each and every customer. Appreciating the value, time and efforts of all employees involved to make the customer a satisfied one.

Svantaggi

However, enjoying the job it did have its challenges, not every customer is a satisfied one. The altercations of an angry customer can be the biggest task of the day. When handling these kinds of customers you have to make them happy in some form before they leave so you have repeat business.

Esplora altre recensioni su Pep Boys

5,0
8 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was pretty great ngl

Svantaggi

Not so great sometimes which could suck

1,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Through my career I have learned a lot on the automotive industry.

Svantaggi

Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

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