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      Percepta

      Azienda coinvolta

      Recensioni su Percepta

      Great Place to Work and Grow - Recensione dipendente - Knowledge Base Content Specialist presso Percepta

      5,0
      29 lug 2022
      Knowledge base content specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Ive worked at Percepta for going on 8 years in December. Theyve always given me the opportunity to look at different positions and take courses for different skill sets. It's decent pay for whichever position you are in and the PTO accrual is nothing short of amazing. If you are willing to show that you can be a team player and follow the rules, then eventually you will be included in the processes for making said rules. I've had ups and downs here as you might anywhere you work. But with a little patience (or a lot sometimes), I always seem to land in a good place and continue staying with the company.

      Svantaggi

      Customer surveys - if you let them bother you then its a con. They do affect goals like your bonus and you can't control the numbers all the time. If you adopt an attitude of willing to learn from it and communicate that willingness, then it really is a "bonus" - sometimes you get it/sometimes you dont. Health insurance is another con - everything goes to the deductible and you pay 45 percent or more OOP. It would be nice to have a plan that had more copays so folks that are single that rarely ever come close to the deductible can benefit from it. I was in network and was handed a 685$ bill after insurance for a biopsy - you HAVE to do better than that.

      avatar
      Risposta di Percepta
      3y
      We appreciate your time with us here at Percepta, and your ongoing commitment to not just us, but our customers and your efforts to help our employees learn and grow. Thank you for all you do and keep up the great work!

      Esplora altre recensioni su Percepta

      5,0
      24 giu 2026
      Instructional designer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      On the ISD team we have a strong people-first team culture.

      Svantaggi

      I don't have any currently.

      4,0
      10 giu 2026
      Customer service representative (csr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Svantaggi

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Risposta di Percepta
      2w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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      Ricerche correlate: Offerte di lavoro di Percepta | Stipendi di Percepta | Benefit di Percepta | Colloqui di Percepta
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