Vantaggi
Benefits are okay - basic health, vision, dental, PTO Depending on your manager you have flexibility
Svantaggi
I ended up at PKI because they bought the company I worked for a couple of years ago and since integrating the team I was on was dissolved and we were put in positions that are somehow both the same and vastly different. We weren't given any choice or say in the change of positions. We changed systems before the team dissolved and my previous manager had to hunt down people to train us on the systems - no one thought to plan training in advance The biggest difference between my old position to this one is that I'm scheduled on the phones 5 out of 8 hours a day and they do not stop ringing from the time you sign on until you sign off. You're expected to use the remaining 3 hours to do 8 hours' worth of work. The pay is low and the benefits are a bare minimum