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      PetSmart

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      Recensioni su PetSmart

      Not great for ANimals, Not great for People - Recensione dipendente - Customer Engagement Leader presso PetSmart

      1,0
      19 ott 2025
      Customer engagement leader
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      You get to work with animals.

      Svantaggi

      Sewage frequently backs into the store, the roof leaks, the salon has mold, you have no work ife balance, pay is sad, management genuinely doesn't care about you.

      avatar
      Risposta di PetSmart
      8mo
      We are very sorry to hear this was your experience, and we are concerned about what you have mentioned. We would like to help. Please contact the CareSmart line at 1-800-738-4693 so our team can get involved.

      Esplora altre recensioni su PetSmart

      5,0
      5 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Very good relationship with colleague

      Svantaggi

      Not very flexible on work times

      avatar
      Risposta di PetSmart
      3w
      We're happy to hear you enjoyed working with us, thanks for taking the time!
      3,0
      27 giu 2026
      Experience leader
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

      Svantaggi

      Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

      avatar
      Risposta di PetSmart
      3d
      Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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