PetSmart takes care of their employees - Recensione dipendente - Pet Care Lead presso PetSmart

4,0
7 nov 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PetSmart is a great place to work. They provide good benefits to full-time employees, ample paid vacation, and opportunities for advancement. They care about their animals and are constantly updating and improving their policies to try and make caring for the animals better and easier for employees. Managers genuinely care about employees - when I had family problems come up unexpectedly, they worked with me to cover some shifts so I could take care of things at home.

Svantaggi

They don't seem to trust their employees when it comes to ordering animals -- the only ones we can order ourselves are reptiles, everything else is automatically sent to us, which often results in us either having too many animals or not enough. Part-time benefits are poor, and full-time positions are limited. Wages are often low for the amount of work required, and yearly raises are poor.

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5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

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Risposta di PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
3d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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