Not bad, but not great either. - Recensione dipendente - Cashier/Professional Bather presso PetSmart

2,0
22 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros I have for this job are mainly centered around the animals themselves. I always felt great working around so many different species and loved how educated I became during my employment. I also loved how many charity events PetSmart did, including the food/toy drives for the local shelters.

Svantaggi

The management didn't seem to care at all what was going on in the store. The animals were not well taken care of, and we often adopted out hard-to-care-for pets to people who obviously knew nothing about the animal, or was buying it as a pet for a child whom would not understand how to properly care for it. The grooming salon was also atrocious with employees never following regulations, and at the store I worked for we had two separate times the store was sued over killing a dog while it was being groomed.

Esplora altre recensioni su PetSmart

5,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job and location nice

Svantaggi

None that I can think of

3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
4d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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