Assistant Manager - Recensione dipendente - Dipendente anonimo presso PetSmart

1,0
16 mag 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working with animals Building relationships with pet parents

Svantaggi

No labor to take care of the animals Pet parents not getting what they pay for Expected to do a million things with no labor and no help from others No work/life balance. Constantly getting calls at home, expected to come in on days off, etc. Corporation no longer cares about employees because the company is going under. They only see sales numbers and if you don't meet that number you are not right for the company.

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5,0
5 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good place to work there

Svantaggi

The location is very far

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

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Risposta di PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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