Welcoming Environment - Recensione dipendente - Associate Lead presso PetSmart

4,0
20 giu 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You feel comfortable when working, good pay raise opportunities, management isn't problematic, good variety of employees, customers are generally not needy.

Svantaggi

Discount isn't the best, can be full of drama, a lot of employees call in sick on the regular, not a lot of hours unless in management team.

avatar
Risposta di PetSmart
7y
Thanks so much for taking the time to review. Creating a welcoming environment for our associates, pets and pet parents is crucial, and I'm so happy this has been your experience. We appreciate and consider all of the feedback we receive from our associates. Please know, you can also contact the CareSmart line at 1-800-738-4693. Thank you for sharing!

Esplora altre recensioni su PetSmart

5,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job and location nice

Svantaggi

None that I can think of

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

avatar
Risposta di PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
Vedi recensioni per: Utile|Valutazione|Data|Tutto