Lots of potential for future but currently going through a 5 year cycle of significant Management changes - Recensione dipendente - Senior Buyer presso PetSmart

3,0
18 set 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Bring your pet to work each day

Svantaggi

Unorganized and lacking structure with senior Management changes annually.

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Risposta di PetSmart
6y
I'm sorry to hear about your experience at PetSmart. Please reach out to the CareSmart line at 1-800-738-4693. We value the contributions of all our associates in helping making pets' lives happy and healthy and would like to learn more about your experience. Thank you for taking the time to review.

Esplora altre recensioni su PetSmart

5,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good pay benefits PTO always approved

Svantaggi

sometimes pet health and care is overlooked

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

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Risposta di PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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