If you love pets, this is a great place to work - Recensione dipendente - Retail Store Manager presso PetSmart

4,0
14 ott 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pets are always a good stress relievers and as good as it gets in retail. Basic merchandising skills needed to succeed

Svantaggi

It's a pet store so checking on hands, ordering and pretty much any technical infrastructure is non existent. Training and development process needs serious upgrades. New ownership in BC partners so it's just bottom line now for them to prep Petsmart for resell.

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5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

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Risposta di PetSmart
3w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
3d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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