Started out fun but became more stressful the more I learned to do. - Recensione dipendente - Cashier/Stocker/Price Changes/Price Audits presso PetSmart

4,0
11 mar 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Laid back atmosphere. Get to see interesting pets. Animals to be sold are taken care of very well. Current manager has daily morning huddles to go over the accomplishments, goals, areas that need improvement, and safety topics. Management ALWAYS gave me time off that I requested whether it was a few hours and or over a week for a trip. They also let me have Sundays off for religious reasons.

Svantaggi

Management WILL NOT fire imcompetent employees even if EVERYONE has problems with that person. (If you're incompetent that is a big plus lol). Once you are cross trained and even if you're not you will be expected to work in every department you possibly can even if you make it known that you are not comfortable or dislike that department. The schedule was always a joke. It would not usually be done until the day before it started, and would usually have huge gaps where a department wouldn't even be staffed, so I expected to get a phone call almost every day asking if I could come in when I wasn't cheduled.

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5,0
21 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good env to work on

Svantaggi

A lot of work to do

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

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Risposta di PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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