Vantaggi
Good benefits free medical benefits and tuition reimbursement , low lay starting but it increases every year 2x ( union and yearly progressional raise) Very organized place and good union & co workers. Nice place to work as long as you don’t have a vindictive supervisor. Most people are nice & the company care about your health.
Svantaggi
Low pay starting but it increases as the years goes, 1 year probation period. Come to your house if you call out sick to verify. Mandated overtime if you have low seniority. Busy calls non stop. Call center manager don’t care if you have issues he won’t say much better off going straight to the union who stands up for you. Although it is opportunities to move up hard to move up fast due to seniority.