Over the past 12 years, I have seen Ebbs and flows within the organization. Of all the times that I've been working here, this has been the worst. Systems that have been in place and working have been dismantled just because new leadership has arrived and want to implement their ideas without any background of what the organization is and has done. This is causing a mass Exodus within the workforce and the constant turnover is impacting those remaining and subsequently our customers.