It was OK for a while - Recensione dipendente - Coffee Host presso Pilot Flying J

3,0
13 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great to work with customers.

Svantaggi

Expected to be way too pushy to upsell regular customers. Too much work expected of one person. No team work initiated. Since lawsuit company has got greedy and wants more work in less time and cuts hours all to save a buck and at the expense of customers.

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5,0
9 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good place to work management was really nice

Svantaggi

I do not have any cons

2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Svantaggi

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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