Good company, bad leadership - Recensione dipendente - Customer Success Manager presso PlanHub

3,0
26 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fully remote, flexible hours, unlimited PTO, get to be part of a great team. Most of middle management is wonderful to work with. Compensation is good, especially commissions, managers are mindful of incentivizing and motivating their teams.

Svantaggi

Refund policy for customers is quite shady (no trial period before subscribing, all subscriptions are yearly, all payments non-refundable, and subscriptions renew automatically often without the customer’s knowledge). Can be very difficult to enforce in a customer-facing role. Upper management is notorious for making unreasonable demands and stonewalling anyone who gives feedback. Employees who give pushback have been fired with no warning. Would not recommend as a long-term employer, only a stepping stone.

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5,0
31 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. Even though company is a startup they have a great process in place 2. People are very helpful 3. Great opportunity to learn new technologies

Svantaggi

I dont find any yet:)

5,0
19 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I just started working at PlanHub not too long ago. It feels amazing to be a part of a supportive, encouraging team environment with long-term plans for a career growth in construction. In a nutshell, PlanHub connects General Contractors to our Subcontractors by posting their projects on our site. PlanHub is a sparkling, rare gem of a company that trains employees, fits them right in, & achieves a healthy work-life balance. Some of the tangible benefits: - Remote work. You can work from home across the USA while the main office is located in West Palm Beach, Florida. - Unlimited PTO. You can take time off whenever you need to in a responsible manner. - Work-life balance. PlanHub understands the importance of balancing work & personal life. From remote work, unlimited PTO policy. - Culture. PlanHub's culture is a culture of growth, support, open communication, transparency, & a culture of taking care of each other so the entire group succeeds. - Supportive Management. Management here is very forward-thinking, innovative, & hard-working. You couldn't find a better group to lead us. This is a place where one can spend a really long time (or even forever) at & view this as their final destination career in life, rather than a stepping stone. A career to raise their family, & enjoy a comfortable retirement in. I take a great deal of pride in being here, & no place where I'd rather be than at PlanHub.

Svantaggi

Nothing. There's nothing bad to say about PlanHub in my words. If you had a bad experience here, then it probably wasn't the right fit for you.

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