Stress - Recensione dipendente - Customer Success Manager (CSM) presso Podium

1,0
9 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Many of my colleagues were kind and hard working Enjoyed working from home while it lasted Nice sweatshirts

Svantaggi

Performance reviews were very discouraging. Did not feel recognized, supported. Sales culture is a NIGHTMARE. They’ll blame any and all problems on CS who is over worked and under supported. Consistently felt bullied or bulldozed by sales. Many of the accounts I worked on were mismanaged prior to my start. I was expected to revive/clean up accounts with poor initial setup. No accountability for the initial CSM’s. Like playing hot potato with messy accounts. The people I worked with were so overworked, and their tremendous efforts often overlooked. Could not take any time off. The so called holidays sales would still be aggressively slacking you because they were always so anxiety ridden. Podium is exhausting. The positivity is all hype. Really just a rat race, with very little upside.

Esplora altre recensioni su Podium

5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay, high performing culture and coaching

Svantaggi

High pressure, some can’t handle it

1,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Talented coworkers Strong product-market recognition for local business

Svantaggi

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

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