Customer Service - Recensione dipendente - Customer Service Representative presso Portland General Electric

Great place to build a career. There are strong opportunities for internal movement and development, and leadership genuinely seems to care about employees and the culture. The benefits are excellent, particularly the retirement and 401(k) programs. Like any publicly traded company, there is a focus on performance, accountability, and delivering results, so if you’ve worked in an environment that reports earnings and manages to shareholder expectations, you’ll find the pace and expectations familiar. Overall, a purpose-driven organization with meaningful work and good people.

- company in transition -communication noise

The benefits at PGE are wonderful. 401k Match, a healthy amount of PTO, health support, and the pay is top notch.

There is a toxic culture being spread in Human Resources right now. There is a lack of fairness and trust being displayed by senior leadership. Most don't feel trusted to do their jobs as they constantly feel watched and monitored. There is a view of favoritism happening and it's noticed by many, observing the lack of flexibility around work life balance, hours and child/elder care responsibilities. There are many out on a leave of absence due to these stressors affecting people who were once healthy excited workers. You can see on their faces how people's health is taking a toll. SLT talks about how your mental and physical health is important, but it feels more like a liability. And in the end, there are overall feelings of if you leave, it's totally okay because they'll just replace you with someone they know. And they don't seem to care.