Overworked and Underpaid - Recensione dipendente - Call Center Specialist presso Premier Health

I’ve had such a wonderful welcome since joining the company. Everyone I’ve interacted with has been friendly, inviting, and incredibly helpful. The environment here is truly supportive, and I already feel right at home.

There’s been a bit of a transition delay since my manager left a couple of weeks after I joined, but everyone here has been great about helping me settle in.

Everyone is super kind, genuinely most people are very nice. The pay is very competitive. The flexibility in some departments to work remotely. There is also flexibility in schedules in other departments. They have a very inclusive and celebratory culture for the most part.

There appears to be a pattern within certain operational roles that is contributing to a less positive culture and caregiver experience. Holidays, and expectation of some to still be available outside of working hours.