Lack of Communication - Recensione dipendente - Lead presso Premium Retail Services

2,0
18 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They do have work. Really one of the better paying companies for this type of work. Looks like they would continue to have work throughout the year.

Svantaggi

Lack of Communication. I was with the company for a short time but found that they very seldom returned calls. Also would send people to the job without notifying the Lead. Unable to contact anyone on the weekend or evenings even though you are working. Hard to give customer service when you do not have the tools to work with.

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Risposta di Premium Retail Services
11y
Thank you for sharing your thoughts and advice informed by prior experience. Rest assured that your comments are being heard and that your feedback both good and not so good is being shared with senior management.

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5,0
14 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was a great experience

Svantaggi

The mileage change effected a lot of us

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Risposta di Premium Retail Services
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have an amazing supervisor

Svantaggi

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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