Opportunities abound, unrealistic expectations - Recensione dipendente - Territory Sales Manager (TSM) presso Premium Retail Services

3,0
5 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work autonomy Compensation Flexibility Benefits early

Svantaggi

Premium retail services doesn’t always have the best reputation within Wal-mart. Upper management demands KPI performance but doesn’t offer any actual solutions or reasonable time frames to improve or repair a location/territory

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Risposta di Premium Retail Services
1y
Thank you for your review! We’re happy to hear that you enjoy the flexible scheduling associated with your role. In regard to your concerns about expectations and management support, we take this feedback very seriously. We are committed to providing our teams with the right tools and resources to succeed and will share your insights with the leadership team for review. If you would like to discuss this further, please don't hesitate to reach out to us at reviews@premiumretail.com. Thank you again for sharing your experience with us!

Esplora altre recensioni su Premium Retail Services

5,0
17 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Made my own schedule every week.

Svantaggi

Management wasn’t super helpful all the time.

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Risposta di Premium Retail Services
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have an amazing supervisor

Svantaggi

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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