Communication poor - Recensione dipendente - Sales Representatives presso Premium Retail Services

3,0
11 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work your own hours and days

Svantaggi

Lack of communication: a new service order was added on to do every two weeks. Was not informed about this and was caught off guard which then became a conflict with my FT job. This new add on only has a two day window to do the job. Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees.

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Risposta di Premium Retail Services
1y
Thanks for your feedback. We’re glad you enjoyed the flexibility, but we’re sorry communication missed the mark this time. That’s something we’re working to improve, especially when it comes to schedule changes. We appreciate your feedback and will share it with the appropriate leaders to help ensure a better experience for our reps moving forward. If you’d like to share more, please feel free to reach out to feedback@premiumretail.com. We wish you the best!

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5,0
17 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Made my own schedule every week.

Svantaggi

Management wasn’t super helpful all the time.

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Risposta di Premium Retail Services
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have an amazing supervisor

Svantaggi

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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