Easy communication with peers, flexible hours and a great crowd to work with
The company started small and grew to about 240 employees in the early 2000s.
Management has always been fair and hard working. Many collection agency employees complain that they are not paid commission in a fair manner. PFS took this situation seriously and did a great job of giving credit where credit was due.
Primary has a prime location and some premier clients (portfolios) to collect on. The opportunity to grow your own file is there over time. Flexible scheduling.
Svantaggi
Too intensely focused on manned dialer campaigns and should make use of unattended dialer campaigns while allowing employees to dig into their own accounts and determine the potential in them. Also, promoting from within was almost non-existent unless someone in management decided to stick up for you. Performance and attitude should dictate promotion potential instead of a managers opinion of you.