I genuinely love working here - Recensione dipendente - Customer Success Manager presso Process Street

So far, my experience at Process Street has been really positive. The team is friendly, the people and operations side has been very supportive, and the onboarding process was smooth from the beginning. My manager has been clear with instructions and expectations, and he’s also supportive whenever I need resources or materials to do my work. That’s something I really appreciate. I also enjoy the remote work setup. It’s nice being part of a team that includes people from all over the world, and I think that diversity across cultures and time zones makes the company even better. Overall, I’ve really enjoyed my experience so far and I’m excited to keep growing, building my career, and working with Process Street for the long term

I haven’t come across any significant cons yet.

I'm really happy that this position's a remote one because I won't do well getting criticized and judge all the time and confronted on my face disguised as a performance feedback! I do enjoy being in our team though, they're fun and we have groups chats and do meet ups from time to time.

The thing that made working here toxic was management's attitude of constantly comparing employees to another employee! It's exhausting to be compared when obviously, there's a lot of favoritism going on, blatantly supporting the other while others were basically ignored! I mean, don't expect us to be performing the same way when we're not provided the same amount of support, the tools, the training, and encouragement like the other did! It's like it's no brainer that the other is actually performing since that person gets a lot of attention, supported, which made him knowledgeable and confident in what he does!! And it actually looks kind of insane to be compared to someone who's getting everything when we don't even get a quarter of what he's getting!!