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Professional Technologies

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Company Review - Recensione dipendente - NOC Engineer presso Professional Technologies

5,0
2 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company offers space to learn new thing related to the profession.

Svantaggi

The salary is not as good as it should be regarding the work or tasks you do.

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Risposta di Professional Technologies
5y
We provide training opportunities and are always looking to improve and expand the services we offer clientele. Salaries are based upon billable hours - employees are required to bill a minimum of 6 hours per day. The ability to bill hours definitely impacts raises. All tasks are reasonable, and we do not ask employees to work afterhours, or weekends, unless a major installation or emergency service would require otherwise, as nearly all projects are scheduled out on a M-F, 8 to 5 schedule.

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4,0
12 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company provides a dynamic and evolving work environment, offering employees the chance to rapidly adapt to changing priorities. Management frequently introduces innovative strategies, allowing team members to develop flexibility and resilience. New employees are entrusted with meaningful responsibilities and tools early in their tenure, accelerating the learning process. The organization values input from fresh perspectives, ensuring that all staff—even recent hires—contribute to important, high-visibility projects. Ideal for individuals who appreciate environments where expectations can shift and who desire to build wisdom through unique professional experiences.

Svantaggi

Expectations and objectives are sometimes unclear and can change with little notice, leading to potential uncertainty for employees. Communication between departments and management could be significantly improved to prevent misapplication of tools and processes. Feedback and performance assessments may be influenced by factors outside an employee’s direct control, particularly for those in new or transitional roles. Opportunities for structured onboarding and mentorship are limited, which can present challenges for those acclimating to their roles.

3,0
1 apr 2019
Collaboratore esterno anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people, personal relationship with management, strong reputation with most customers.

Svantaggi

Little authority or decision-making, low pay, lots of competiton. The profitability comes and goes. It is fine in the good times but difficult in the tough times.

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Risposta di Professional Technologies
5y
Professional Technologies is a small company, and employees are expected to cross train so they can be part of a team that can respond to the approximate 1800 individuals who rely on our remote helpdesk services. Employees are not provided access to company financials, therefore have no knowledge of profitability. While expertise is important in decision making, client needs drives decision making - which sometimes results in a business decision taking precedent over a technology decision. Employees must maintain their minimum billable hours per day to reach goals and receive additional compensation.
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