What you see is what you get. - Recensione dipendente - Customer Service Representative presso Progressive Insurance

3,0
12 set 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

*excellent heath insurance *Generally a lot of (non mandatory ) overtime *potential for a yearly bonus in November *Tons of training *Work/Life Balance

Svantaggi

*It's a call center, so if you've never worked in one, it takes adjustment *PTO/Sicktime/Vacation all are in one bucket *Depending on your manager, you could be put in a position to fail. * Very numbers driven (though you will be told otherwise)

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5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong Leadership Consistent Strategy People Oriented Culture

Svantaggi

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Svantaggi

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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