Trust the numbers - Recensione dipendente - Customer Service Representative presso Progressive Insurance

1,0
28 ago 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is great. No one can touch that in this area.

Svantaggi

You will be worked like a dog and anyone who objects is labeled negative. The best advice I got was"Progressive says they want your opinion and feedback, they really don't. Just nod, tell them every idea they come up with is great." She was right! Five years later, that woman is still working there, getting promoted while her peers who spoke up are gone. I tried speaking up a couple times, not worth the label of being negative. As an example of my newly restored belief in just doing what I'm told, we had a powerpoint about a new program. One of the pages (after a quick technical explanation) said "Trust the numbers...the numbers are correct" People laughed, but after six years, I said, yep, I trust the numbers. Because, really, who and I to tell management how to run the company in the ground. They need no help!

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5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong Leadership Consistent Strategy People Oriented Culture

Svantaggi

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Svantaggi

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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