Customer Service Snapshot Assist Representative - Recensione dipendente - Customer Service Representative presso Progressive Insurance

2,0
18 nov 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ability to work from home for some employees, campuses are big and have a nice cafeteria. Health Services department is friendly.

Svantaggi

Supervisors/Management cannot provide you with answers that are in line with one another. There are grey areas in many of the job duties, answers for customers are not accurate in guidelines due to missing information to complete the job. The programs are ever changing daily and you cannot get the same answer twice if you call operations.

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5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong Leadership Consistent Strategy People Oriented Culture

Svantaggi

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Svantaggi

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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