Starts out great...then corporate politics take over... - Recensione dipendente - Claims Representative Intermediate presso Progressive Insurance

2,0
30 nov 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It pays the bills. Or comes close.

Svantaggi

Senior mgmt will NEVER have your back, unless you are marked for "big things". Claims adjusters are treated as scapegoats. Expect to be the sacrificial lamb with these people. Expect to be caught in the crossfire between the mgrs of two different work groups, and DON'T expect your mgr to support you - he'll find a "coaching opportunity" for you, regardless. They "give" you the tools for success? As in, CCU transfer claims, any excuse to not be an Exceeds file, ridiculous documentation notes, being held accountable for a deductible, rate increase, another employee's error that shows up in a customer satisfaction survey called NPS? Tools to frustrate you and NOT give you pay raises, is more like it.

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5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong Leadership Consistent Strategy People Oriented Culture

Svantaggi

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Svantaggi

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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