Customer Service Representative - Recensione dipendente - Call Center Customer Service Representative presso Progressive Insurance

3,0
6 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People are really energetic about their job, decent options for schedules, you can work from home, you only have to work a couple holidays a year and the bonus is great.

Svantaggi

People aren't well trained, horrible benefits that the leadership know nothing about, there is no structure for how many days off you get (until you get in trouble), which leads to favoritism, they expect a lot for little pay.

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great management and work life balance

Svantaggi

Unrealistic expectations Nothing else really

2,0
4 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Svantaggi

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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