Vantaggi
My co-workers are nice and work hard to help the deaf community. There's free coffee in the break room. The offices are decent, but not great. It's a cube farm.
Svantaggi
The upper management of this company only cares about one thing -- increasing minutes. That's it. They twist spreadsheets to squeeze every last minute out of the customers. If you're not making your numbers, be prepared for the wrath of management. Also, the CEO changes strategies every week. He doesn't understand that implementing a plan can take several weeks to a month to take hold. It's immediate gratification, or else. Plus, monthly meetings are nothing more than lip service in a feeble attempt rally the troops, when all it really does it beat them down. I'm surprised the FCC hasn't done a deeper dive into the company and see how its managing to rack up minutes.