Complicated Compensation - Recensione dipendente - Senior Quality Information Specialist presso Q-Centrix

1,0
14 apr 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working from home allows a flexible schedule.

Svantaggi

Complicated compensation model with salary reductions. Q-points tier bonus model rewards employees who have higher volume and efficiency rates. Efficiency rates adjusted to a standard that 50% of employees fall below. The whole q-points bonus program is a smoke and mirrors show with one outcome- wage reduction. You are not fooling anyone and I predict many employees will resign in June when this new model begins. I am currently looking for alternative employment.

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Risposta di Q-Centrix
8y
Thank you for the comment. Your feedback is very important. As you know, our model offers many benefits such as a flexible schedule and the opportunity to work from home. Our evolving compensation structure reflects our unique environment. We’ve reached out to the team for feedback on several topics, including compensation. Their input shaped the evolution of our model. The overall goal is certainly not to cut wages but rather reward productivity, quality, and commitment. By equipping employees to meet and exceed their goals, success becomes more achievable and our team feels more empowered - something I think we all want to see. In the last year, we’ve produced many new tools within our technology platform to further our team’s understanding of compensation; including the recent release of an overall earnings dashboard and an entirely new report. The tools calculate team members’ current earnings and potential earnings, including the Q-Points bonus. I've been closely involved in the development of these real-time reports because I am personally committed to complete compensation transparency. I encourage you to reach out to me with any questions you have about the compensation structure at the email below. I’d love to discuss how to make it work best for you and your situation. Jelena Virijevic, VP of Client Services Jelena.virijevic@q-centrix.com

Esplora altre recensioni su Q-Centrix

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome workplace, great work life balance and supportive leaders.

Svantaggi

Lots of change with merger

2,0
20 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work schedule/lots of learning tools

Svantaggi

Stressful onboarding process. Would be better if structured or spread out more. Timekeeping is tedious especially just for tracking the little things. Case rate pay part is stressful, I feel like it is pushing quantity over quality of abstraction.

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