Great company outside of planning department - Recensione dipendente - Planner presso QVC

2,0
23 ott 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits. Good pay. Good resume builder. Interesting day to day work (very different from traditional retail). Nice Location.

Svantaggi

Middle management is promoted on tenure and not ability to do the job. The majority of middle management has zero people skills. The environment is very difficult in terms of trusting others. Fellow employees and middle management throw each other under the bus for advancement and this culture is encouraged. If constructive criticism is given the individual is considered "negative" and only positive feedback is acceptable; very "pleasantville" despite this most employees in this area are miserable but stay for the benefits and because they have not worked anywhere but QVC.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility to work from home.

Svantaggi

High call volume. Can't even sip water before the next call is coming through

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only pros - wfh and you get a nice discount

Svantaggi

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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