They Don't Care - Recensione dipendente - Assistant Buyer presso QVC

3,0
9 gen 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people at QVC are great and that's what makes it a sometimes enjoyable place to work. When Claire Watts was the CEO everything was great and she really had a true vision for the company. I was so inspired by her. After she left things really went downhill in all areas of the business.

Svantaggi

I was in the merchandising area of QVC for 4 years. There was a hiring freeze recently because the company has not been doing well, and they laid off 100 people in one day back in September 2016, while other people who sucked at their jobs still got to stay employed. I enjoyed my job but new ideas were never executed because it was always the "we tried that before and it didn't work" mentality. Merchandising was always on the line and honestly responsible for EVERYTHING. I went to my director to discuss my boss because he was not running the business properly or assisting in my growth, and she listened and then completely dismissed my concerns.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility to work from home.

Svantaggi

High call volume. Can't even sip water before the next call is coming through

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only pros - wfh and you get a nice discount

Svantaggi

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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