Everyone's very friendly and helpful! - Recensione dipendente - Returns Processor presso QVC

5,0
20 mag 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

20% discount, very good pension scheme of which QVC pays more than me. Close to home so easy to get there. Helpful to the employees and flexible with hours and holidays with trying to help everyone fairly.

Svantaggi

Can't say there are any cons really, apart from we have to work Saturdays so less time with the children.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility to work from home.

Svantaggi

High call volume. Can't even sip water before the next call is coming through

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only pros - wfh and you get a nice discount

Svantaggi

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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