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      QVC

      Parte di QVC Group

      Azienda coinvolta

      Recensioni su QVC

      OK - Recensione dipendente - Master Control Operator presso QVC

      3,0
      24 lug 2015
      Master control operator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Strong focus on positive workplace environment. Benefits package very satisfactory. Employee discount on products. Cafeteria on site is affordable and good quality. Starbucks coffee on site as well.

      Svantaggi

      Strong focus on money instead of on customer satisfaction. Difficult to advance career and get promoted. Necessary to work weekends, holidays, and nights.

      Esplora altre recensioni su QVC

      5,0
      21 giu 2026
      Order service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexibility to work from home.

      Svantaggi

      High call volume. Can't even sip water before the next call is coming through

      1,0
      20 giu 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Only pros - wfh and you get a nice discount

      Svantaggi

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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      Ricerche correlate: Offerte di lavoro di QVC | Stipendi di QVC | Benefit di QVC | Colloqui di QVC
      Recensioni su QVCRecensioni per Master Control Operator presso QVCRecensione su QVC