really loved this job - Recensione dipendente - Customer Service Specialist presso QVC

5,0
9 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

⭑ flexible schedules ⭑ good amount of PTO and floating holiday ⭑ Managers and trainers really want to see you succeed and work with you on any issues that may come up ⭑ starting pay at $15 is pretty decent for entry level no experience and will get raise every 6 mos ⭑ good health benefits start off immediately and of course an awesome discount on almost all merchandise ⭑ favorite job I've yet to have

Svantaggi

⭑ have to supply own work equipment if you work from home ⭑ customers could be really abusive, especially during the holiday season and part of the job is to just take it

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility to work from home.

Svantaggi

High call volume. Can't even sip water before the next call is coming through

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only pros - wfh and you get a nice discount

Svantaggi

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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