Always room for improvement - Recensione dipendente - Dipendente anonimo presso Qology Direct

4,0
12 lug 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The ability to transition is this company's best asset. I've never seen a company so able to change its feathers so quickly. They really try to make sure the products/services are profitable in order to continue employing the many residents of Margate and surrounding counties. They employ some amazing talent and have provided the opportunity to work with some of these individuals which has been a highlight of my time with the company. I look forward to seeing what other talent they can attract as they shape-shift into 2017.

Svantaggi

The company used to promote from within and it didn't matter who you knew, if you were willing to put in the time and effort, you could work your way through the ranks. Now, however, the only promoting happens from outside (including outside the state as many employees work remotely) and many of the new management members, while they may be talented, don't really embrace the employees and don't treat anyone like they are equals. This company cannot accomplish what this company does without everyone...so it does take a village; unfortunately the village power doesn't seem to get it. Also, despite a review identifying the HR Department as 'great' for the employees, I believe that the majority of employees would say that they don't trust the HR Department and find it very difficult to express their true feelings about their jobs for fear of retaliation from the HR Director. Unfortunate, but true.

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5,0
4 feb 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Many benefits were offered while working there

Svantaggi

Nothing to terrible just minor things that go on in the work place

4,0
30 giu 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people make working here worth it, at least most of the time. There are great people, that are friendly, open and who really care about each other. There are also a lot of things going on with pizza, potlucks, food trucks, gym membership discounts, and giveaways. Weekly pay and biweekly commission pay. Parties for the elite team. I know people who started as agents and now are team leads or qa and in corporate, so there is growth.

Svantaggi

The health insurance is expensive for kids or spouses to be added. The corporate management doesn't seem to actually like the call center people. Getting points for doctor appointments or sick days doesn't always seem fair. I've seen people with really bad attitudes who talk bad about management and other staff throw fits and start crying to get their way and it works. HR is ok, but not good to go to, the HR manager talks about people to other agents and makes nasty comments when she's in the breakroom.

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