Neopost Inside Sales - Recensione dipendente - Dipendente anonimo presso Quadient

1,0
6 gen 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hours when needed, benefits and new office building.

Svantaggi

Turn over rate is unbelievable, this most likely comes from not being able to advance anywhere in the company. Upper management could care less about the things that would make the sales team successful such as doing something about the online reviews. Just Google Neopost reviews and you can see for yourself. We brought this up in a meeting to the CEO during a quarterly meeting and we were assured the issue would be addressed. Needless to say the issue just dissipated like most other suggestions employees bring up. Being a sales rep for Neopost was very frustrating at times due to a lack of competitive offers, outdated equipment and Google/Yelp reviews. Oh, and if a you signed up a prospect and they decided to look for an even better offer, the contract they signed was meaningless and they can cancel within 6 months without any penalty. This of course means good bye commission and counts as a cancellation/ charge back. You are pretty much pushing out old cheap equipment to get the transactions and making close to nothing. Commission structure looks great on paper, but after reality and taxes kick in your better off working at Burger King.

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits and great people.

Svantaggi

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Risposta di Quadient
1mo
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Manager Flexible work hours Other sales members

Svantaggi

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

avatar
Risposta di Quadient
1mo
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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