Arrogance and Favoritism Abound - Recensione dipendente - Technical Support presso Qualtrics

- Favoritism (anyone who isn't a "bro" or friends with the CEO gets shafted) - low pay and hard to get raises (don't even get raises with promotions) - Uneven distribution of accounts - Clients are overpromised and under-delivered so support and professional services are worked to the bone trying to help clients who were promised things that the platform doesn't do. - Arrogance that is almost tangible. You can feel it. It's disgusting. - Hypocrisy - they claim transparency but then discourage anyone from talking about things like salary, stocks, or going public. - They know people are giving them bad reviews on glassdoor so they have people that work there flood it with good reviews. I know for a fact this happens because I remember my manager asking us all to write a review so we could push out a bad one. - If Qualtrics isn't your life, you are looked down upon. No work/life balance. You are expected to put in crazy hours, and if you don't, you are judged. It's all about perception, though. I could "work" a 10-hour day and do nothing but sit on my computer and watch youtube, but I'd be looked at more fondly than a person who works an 8-hour day but does solid work. - People are not hired based on merit or hard work. Lots of time it's FAVORITISM.