Sales above all else - Recensione dipendente - CSM presso Qualtrics

1,0
6 dic 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

High hiring standards lead to amazing co-workers. Smart driven people on the front lines. Amazing culture, transparency at the executive level allows you to really understand where the leadership is trying to take things

Svantaggi

Because of the executive transparency, it is obvious that the number one priority to leadership is revenue growth at all costs. As I write this we have 700+ sales reps to only ~350 engineers.....let that sink in. Now because revenue growth is placed of above all else, numerous unneeded stressors are placed on all departments: - Engineering is worked to death to build new features and functionality to meet the growing list of new client expectations. - Support has no visibility to the intricacies of newly sold, highly complex, deals which limits their ability to actually assist with client issues - Client success is forced into a position of having to manage client expectations of quality/value the product delivers rather than helping the client maximize it. - Implementation has an enormous backlog and pressures consultants to simply work more to cover the gap the transparency in TACOS is nice but you know whats really missing from the companies core values that you see in most other successful tech companies?: an emphasize on QUALITY. you'd think a company trying to position itself as a leader in product/brand experience market would understand the number one contributor to a great experience is the product or service actually meeting the needs of the customer. The insistence to sell at all costs, even when the company is not capable of delivering a polished, supportable, product, is the root cause of almost every con you'll see in every negative review on this website

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5,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong promotional track, coaching, development

Svantaggi

Compensation discrepancies for leaders and individual contributors

3,0
27 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Svantaggi

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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