Customer Service Role Review - Recensione dipendente - Customer Service Representative presso Questrade

4,0
19 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, and the role does not ask you to work on the weekend. The supervisors and TL's have had your role and can empathize with difficult calls.

Svantaggi

Rotating schedule every month from 7:30 am to 8pm, with a week warning in advance. The coverage for therapy is very low. They offer the app headspace as an alternative.

avatar
Risposta di Questrade
3y
Thank you for sharing! We are happy to hear that you are enjoying the remote work opportunities and the support of your colleagues and supervisors. Growth is an important aspect of our culture and we value your feedback for our Customer Service department and management staff. With regard to our benefits coverage, we have recently increased mental health coverage. Questraders now have up to $10,000 worth of mental health coverage per year. We work hard to offer our people extensive resources to help them maintain a great work-life balance and mental well-being. Thank you again for your review.

Esplora altre recensioni su Questrade

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

autonomy to make decisions for the company. level of ownership that keeps you invested into the work.

Svantaggi

lacks structure, certain processes need to be operationalized

4,0
21 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Svantaggi

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

Vedi recensioni per: Utile|Valutazione|Data|Tutto